Fans know authenticity when they hear it.

Our voice is how we connect with fans in a way that’s unmistakably TickPick.

Fans know authenticity when they hear it.

Our voice is how we connect with fans in a way that’s unmistakably TickPick.

Built for fans, by fans.

TickPick’s voice is the authentic, energetic expression of our brand, and putting fans first in every interaction.

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Celebratory & Inclusive

We celebrate all fans from the die-hard season ticket holder to the casual concert-goer. We speak in a way that makes everyone feel welcome, excited, and part of the action.

Confidently Transparent

All-in pricing is the floor. We go beyond all-in, we name the friction and show fans the fix.

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Experience-Driven

We speak to the full arc of fandom from the moment you start searching for tickets to the memories you share after the event.

Innovative & Forward-Looking

We’re always finding new ways to make ticket buying smarter, faster, and more rewarding and we tell fans about it with pride.

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Our Voice Is Not…

We ditched these approaches so you can focus on what matters.

Complicated

We remove friction, not add to it. We use clear, fan-friendly language and avoid jargon.

Elitist

Whether you’re front row or in the nosebleeds, you’re part of the same shared experience and we treat you like it.

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We’re not a faceless ticket site. We speak in a way that’s distinctly TickPick confident, fan-focused, and alive with the energy of live events.

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Speaking Clearly to Fans

The words we use matter. Fans trust us because we keep it real, we choose everyday language that’s easy to understand, direct, and makes the ticket-buying process feel simple and exciting.

The 'Fans Know' Difference

We cut through the noise of ticket buying. Can we say it more clearly, more confidently, or in a way that celebrates the fan experience? If the answer is yes, we do it.

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Examples of Our Voice in Action

Keeping it clear, confident, and fan-friendly.

On the site/app

On the site/app

“Same seats. Better prices. No fees.”

“Same seats. Better prices. No fees.”

“The price you see is the price you pay. Every time.”

“The price you see is the price you pay. Every time.”

In marketing

In marketing

"Fans know the best memories begin when they find the best ticket prices."

"Fans know the best memories begin when they find the best ticket prices."

“Your seat to unforgettable events starts here.”

“Your seat to unforgettable events starts here.”

"From searching for seats to the final encore, we've got you."

"From searching for seats to the final encore, we've got you."

In customer service

In customer service

“We’ve got your back. Let’s get you to your event.”

“We’ve got your back. Let’s get you to your event.”

"You're good to go, enjoy the show!"

"You're good to go, enjoy the show!"

To be the ultimate fan experience platform, where buying, selling, and creating events connects people to unforgettable moments.

To be the ultimate fan experience platform, where buying, selling, and creating events connects people to unforgettable moments.